Mobile, PDA, Smartphone & Web based working with OperaNet - .NET Server for Opera II & 3
OperaNet is designed as a web (or company Intranet) access solution for read and write access to Opera II & 3 data.
Allowing you to securely view and update Opera II & 3 data, the OperaNet server has two modes - PDA and Browser. One OperaNet server component supports both modes simultaneously
OperaNet Browser Access
Forms and data can be managed via a web browser or a smartphone (dependant on operating system, service and screen size)
Your Pegasus Opera CRM data can be accessed and updated via a web browser. For browser applications, no installation is
needed at the client side as a standard web browser is used. This approach means that mobile staff such as engineers and sales teams with 3G capability can access live data
from your system. You can even allow your customers controlled and limited access if required.
Shipped as standard with a range of ready made forms, the content and layout of the data can be
customised to your specification and includes necessary validation to ensure
that form data cannot be posted back to your system if incomplete or invalid.
Data is fully encrypted and live - No data is stored on the client machine. As a browser is used, no client software needs to be installed.
Example Applications for OperaNet
Engineer recieving helpdesk calls and performing timesheet entry
On Line stock or account enquiries
Customers logging and tracking Helpdesk call progress
Customer or engineer parts requisition
Online Timesheet Entry
Customer Account Enquiries
Online SOP - for both your staff and a cut down customer version (does not show cost / margin etc)
Access to On Line technical documents or Equipment data, Equipment history
Technical requirements for OperaNet server installation
Windows 2003 (SP2) / 2008 or SBS Server
Opera II or 3
Pegasus Reseller? - Try OperaNet live!
You can use our live site to demonstrate to your customers.
You will need to set up a RDC to our Opera demonstration server in to view the
data posted to the Opera back office
OperaNet Portal :OperaNet Portal .
No Access ?
Don't have the access codes? Use this form.
PDA & Smartphone
Forms and data can be sent to smartphones as a PDA application. Two modes can be supported, live and off-line working (where no signal can be recieved)
Typical examples are mobile sales teams and engineers working on helpdesk calls. Powered by Wondows Mobile 6 and 6.5, the PDA is able
to capture images, take signatures and when working on helpdesk calls, record time, expenses and parts used.
Shipped as standard with a range of ready made forms, the content and layout of the data can be
customised to your specification and includes necessary validation to ensure
that form data cannot be posted back to your system if incomplete or invalid.
Example Applications for PDA and Smartphone
Engineer recieving helpdesk calls and performing timesheet entry
Out of hours helpdesk call logging and management
Photographs & Signature Capture
Customers logging and tracking Helpdesk call progress
Customer or engineer parts requisition
PDA based Timesheet Entry
Customer Account & Stock Enquiries
Online SOP - Sales team working in the field
Proof of Delivery (POD) - Live delivery records & signatures via Smartphone
PDA & Smartphone Requirements & Considerations
Windows Mobile 6 to 6.5 Professional. Windows Phone 7, Android and iPhone are NOT supported at this time.
Touch Screen or Keyboard
Stylus or Reactive Touch (Stylus better for signature capture)
Display 3.5 Inch QVGA (240x320) (minimum) or QVGA (800x480)
SIM card slot with preferably 3G capability
Memory – 128MB SDRAM recommended
1GB Flash storage card recommended
Camera for image capture
Optional GPS receiver for capture of GPS coordinates
Optional Bar code reader
Bluetooth connectivity (for connection to mobile printer etc)
PDFs 
